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Most Franchisors Fail to Scale Because They Don’t Realize This

Franchising is a massive learning curve and a completely different business that needs to be mastered. Franchising is having a moment. During the economic disruption caused by the pandemic, the franchise business model has proven attractive. It is a less capital-intensive and more diverse way to scale a business concept. As a result, the U.S. and Canada are currently seeing …

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Whom Do I Hire Next: a Franchise Salesperson or a Business Development Coach? Part 3

Welcome to the 3rd part of our series on who should be your first key hire to help you scale your franchise business. In Part 1, we went through what you, as the franchise founder, need to think about in terms of what you should not be doing inside your company as you expand. In …

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My Favorite Franchise Performance Metric: How Long Should the Payback Period Be for Franchisees?

One day I was doing my rounds in the U.S., trying to determine the best way of our expansion across the border and into the American market.  I met up with a Venture Capital contact of mine. As I walked through our business model, he asked me one question: what was the payback period on …

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I Want to Franchise My Business. Where Do I Begin? (It’s Probably Not Where You Think)

  At the FranchiseLab, we do quite a bit of work in the franchise start-up space, and because we have launched so many systems (of our own and for our clients), we have developed a methodical process to help new franchisors build and launch a new franchise business successfully.   When a brand decides to build …

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The 10 Habits of Best in Class Franchisors

The Only Framework You Need To Scale Your Franchise System

John built one of the fastest growing and best operated franchise systems in the country before he exited in 2019 by being highly disciplined in using Verne Harnish’s Rockefeller Habits checklist. Through his experience and his learnings from other best in class franchisors, he adapted this list specifically for the franchise industry. 

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The Top 10 Habits checklist provides the 10 most important functions that should be on autopilot for your franchise business to grow and scale predictably and smoothly.